A.  Imprint / Site Notice

Information provided according to Sec. 5 German Telemedia Act (TMG)
Dr. Heiner Völk
Consulting & Coaching
Damaschkestraße 63
91088 Bubenreuth, Germany

Contact
Phone: 0175 3402 9702 for calls from Germany; and
           +49 175 3402 9702 for calls from other countries


VAT ID number
according to Sec. 27 a German Value Added Tax Act: DE281625853

Dispute resolution
We do not take part in online dispute resolutions at consumer arbitration boards.

Liability for Contents
As service providers, we are liable for own contents of these websites according to Sec. 7, paragraph 1 German Telemedia Act (TMG). However, according to Sec. 8 to 10 German Telemedia Act (TMG), service providers are not obligated to permanently monitor submitted or stored information or to search for evidences that indicate illegal activities.
Legal obligations to removing information or to blocking the use of information remain unchallenged. In this case, liability is only possible at the time of knowledge about a specific violation of law. Illegal contents will be removed immediately at the time we get knowledge of them.

Liability for Links
Our offer includes links to external third party websites. We have no influence on the contents of those websites, therefore we cannot guarantee for those contents. Providers or administrators of linked websites are always responsible for their own contents.
The linked websites had been checked for possible violations of law at the time of the establishment of the link. Illegal contents were not detected at the time of the linking. A permanent monitoring of the contents of linked websites cannot be imposed without reasonable indications that there has been a violation of law. Illegal links will be removed immediately at the time we get knowledge of them.

Copyright
Contents and compilations published on these websites by the providers are subject to German copyright laws. Reproduction, editing, distribution as well as the use of any kind outside the scope of the copyright law require a written permission of the author or originator. Downloads and copies of these websites are permitted for private use only.
The commercial use of our contents without permission of the originator is prohibited.
Copyright laws of third parties are respected as long as the contents on these websites do not originate from the provider. Contributions of third parties on this site are indicated as such. However, if you notice any violations of copyright law, please inform us. Such content will be removed immediately.
The logo, which is displayed on our website is a registered, international trademark.

B.  Privacy Policy

1. An overview of data protection

General
The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website
Who is responsible for the data collection on this website?
The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.

How do we collect your data?
Some data are collected when you provide it to us. This could, for example, be data you provide to us by sending an email to us.
Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Cookies, analytics and third-party tools
Cookies are small data packages stored in your local browser cache. Use of cookies could potentially enable the recognition of your browser. In order to protect personal data we do not use Profiling Cookies on our website (Profiling Cookies serve as tools for analysis of the use of a website, to collect statistical information about the use and to individualize the visit of the website). The use of Profiling Cookies would require permission of visitors of a website.
Our website could potentially utilize Technical Cookies. They are used to assure smooth technical performance of a website. Technical Cookies do not require permission (opt-in) by visitors of our website.
During the visit of our website your surfing behaviour may be analyzed statistically by means of a so-called analysis program. The analysis of your surfing behaviour is conducted in an anonymized way. Your surfing behaviour cannot be tracked back to you. We do not use analysis tools from third parties. You may find detailed information in the following text of the privacy declaration. You may object to the analysis. This privacy declaration will inform you on your options regarding such objection.

2. General information and mandatory information
Data protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.
If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.
Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website
The party responsible for processing data on this website is:
Dr. Heiner Völk
Consulting & Coaching
Damaschkestraße 63
91088 Bubenreuth, Germany
Phone: 0175 3402 9702 for calls from Germany; and
           +49 175 3402 9702 for calls from other countries


The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data
Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities
If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link:                                                                                               https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS encryption
This website uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the website operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the closed lock icon is displayed in your browser’s address bar. If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion
As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Objection to promotional emails
We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

3. Data collection on our website
Server log files
The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". This information will directly be saved as anonymized data. This information is:
• Referrer URL (website visited prior to our website)
• Requested website or data                                                                                                      • Volume of data sent
• Browser type and browser version
• Operating system used
• Type of equipment used
• Date and time of the server request                                                                                          • Host name of the accessing computer                                                                                        • IP address
These data will not be combined with data from other sources.                                                       Server log files will be deleted after 9 weeks or less.
The basis for data processing is Art. 6 (1) (f) of the EU General Data Protection Regulation (GDPR; German: DSGVO), which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

4. Analytics and advertising
Our website uses the analysis tool 1&1 WebAnalytics. It is provided by our provider (1&1 Internet SE, Eigendorfer Straße 57, 56410 Montabaur, Germany). This tool is used exclusively for statistical analysis and for technical optimization of our website. Data will either be collected by means of pixels or anonymized server log files. In order to protect personal data 1&1 WebAnalytics does not use cookies (Cookies are small data packages stored in your local browser cache. Use of cookies could potentially enable the recognition of your browser). In addition, the IP address will be saved as anonymized data. No data will be made available to third parties. The following data will be collected:
• Referrer URL (website visited prior to our website)
• Requested website or data
• Browser type and browser version
• Operating system used
• Type of equipment used
• Date and time of the server request
• IP address (used to determine the location from where the request originated)
1&1 WebAnalytics data will be deleted after 9 weeks or less.
The use of 1&1 WebAnalytics is based on Art. 6 (1) (f) GDPR (German: DSGVO). The website operator has a legitimate interest in analyzing user behaviour to optimize both its website and its advertising.

5. Liability for Contents
As service providers, we are liable for own contents of these websites according to Sec. 7, paragraph 1 German Telemedia Act (TMG). However, according to Sec. 8 to 10 German Telemedia Act (TMG), service providers are not obligated to permanently monitor submitted or stored information or to search for evidences that indicate illegal activities.
Legal obligations to removing information or to blocking the use of information remain unchallenged. In this case, liability is only possible at the time of knowledge about a specific violation of law. Illegal contents will be removed immediately at the time we get knowledge of them.

6. Liability for Links
Our offer includes links to external third party websites. We have no influence on the contents of those websites, therefore we cannot guarantee for those contents. Providers or administrators of linked websites are always responsible for their own contents.
The linked websites had been checked for possible violations of law at the time of the establishment of the link. Illegal contents were not detected at the time of the linking. A permanent monitoring of the contents of linked websites cannot be imposed without reasonable indications that there has been a violation of law. Illegal links will be removed immediately at the time we get knowledge of them.

7. Copyright
Contents and compilations published on these websites by the providers are subject to German copyright laws. Reproduction, editing, distribution as well as the use of any kind outside the scope of the copyright law require a written permission of the author or originator. Downloads and copies of these websites are permitted for private use only.
The commercial use of our contents without permission of the originator is prohibited.
Copyright laws of third parties are respected as long as the contents on these websites do not originate from the provider. Contributions of third parties on this site are indicated as such. However, if you notice any violations of copyright law, please inform us. Such contents will be removed immediately.
The logo, which is displayed on our website is a registered, international trademark.